Returns & Exchanges
At York Fitness, we are committed to your training success and offer a 30-day return policy for any unused equipment in its original packaging. If you are not completely satisfied with your purchase, our team is here to ensure a smooth exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Equipment
Securely pack the items in their original boxes, ensuring all bolts, manuals, and accessories are included to prevent damage during transit.
- 3.Ship to Warehouse
Affix the provided return label to your package and drop it off at an authorized carrier location; please retain your tracking receipt for verification.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned gear, we will process your refund or dispatch your exchange item within 5-7 business days.